Create your return here:

https://piccadillyshoes.myreturnscenter.com/

2. Pack all the returned items, along with a print off of your confirmation of purchase email, and attach the label on a box. You can use the box the items arrived in or another box if you prefer.

3. Place the pre-printed Return Label* on the outside of your package. 

You can download ready return label here:

https://www.shopify.co.nz/tools/shipping-label-template#ToolContent

4. Take it to an authorized drop-off location and ship.

5. You will receive an email as soon as we received your items, and when a refund is issued.

*Note: the Return Label is not pre-paid, therefore, you will be responsible for the return shipping cost. In addition, return shipping is non-refundable; unless you received wrong item(s).